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Privacy Statement

by Primož Vallant last modified 02-04-2012 17:49

Vallant.si Online Privacy Statement.

Vallant.si has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for Vallant.si website.

Information Collection and Use

Vallant.si is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Vallant.si collects information from our users at several different points on our website.

Log Files

We use your IP addresses to analyze trends, help diagnose problems with our server, administer our Web site, track user’s movement, help identify you and your shopping cart, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that may take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Our site uses cookies to keep track of your shopping cart and to make sure you don't see the same ad repeatedly. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

Registration

In order to use parts of this website and some services offered on this site, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site, send information about our company and contact the visitor when necessary for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but encouraged so we can provide a more personalized experience on our site. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Links

This web site contains links to other sites. Please be aware that Vallant.si is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Sharing

We will not share aggregated demographic information with third parties. This is not linked to any personal information that can identify any individual person.

We use an outside credit card processing and payment process companies to bill users for our products and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Order

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address and shipping address) and financial information (like their account or credit card numbers and expiration date). Contact information from the order form is used to fill customer’s orders and to send information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary and if have trouble processing an order. Financial information that is collected is used to bill the user for products and services. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Surveys & Contests

From time-to-time our site may requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, email address and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Tell-A-Friend/eMail this

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Vallant.si will automatically send the friend a one-time email inviting them to visit the site. Vallant.si stores this information for the sole purpose of sending this one-time email. The friend may contact Vallant.si at contacts to request the removal of this information from our database.

Public Forums

This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

This website takes every precaution to protect our user's information (protect the loss, misuse and alteration of the information under our control). When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. To learn more about SSL, follow this link http://www.ssl.com.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.  Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the computers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our website, you can contact us at contacts.

Supplementation of Information

In order for this website to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from 3rd party sources.

For example, to determine if our customers qualify for one of our credit cards, we may use their name and social security number to request a credit report. Once we determine a user’s credit-worthiness, this document is destroyed.

(or)

In order for this website to enhance its ability to tailor the site to an individual’s preference, we may combine information about the purchasing habits of users with similar information from our partners, to create a personalized user profile. When a user makes a purchase from either of these two companies, the companies collect and share that purchase information with us so we can tailor the site to our users’ preferences.

Special Offers

We send all new members a welcoming email to verify password and user name. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Choice/Opt-Out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying with unsubscribe in the subject line in the email or email us at address given at contacts.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

  1. You can send reply to the email with unsubscribe in the subject line in the email
  2. You can visit the contacts and use given addresses to ‘opt-out’.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

This site gives users the following options for changing and modifying information previously provided.

  1. You can visit contacts and use given addresses for updating or correcting personal information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at contacts.